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01- Behavioural

Competency description from M&E lens: Develops and achieves buy-in for monitoring and evaluation as a valued and agile organizational function and a pillar of the organization’s results culture.

Competency type: Behavioural.

Competency label: Results-based functioning.

Competency Level and Level Label Competency Level Description

Level 1:

Focusses on what is expected

Tries to do the job well and as expected

Works towards meeting timelines and expresses a desire to do better

Is mindful of waste, inefficiency and red-tapism while discharging duties

Oversees progress of projects according to the plans, based on credible evidence, and addresses emerging issues.

Level 2:

Creates own measures of better results

Using credible evidence, keeps track of and measures outcomes against a higher standard of performance

Exhibits creative ways to delivery and track performance against departmental goals and priorities.

Makes suggestions on how work processes can be improved by using evidence

Level 3:

Consistently improves systems as well as performance

Regularly makes specific changes in the system or in own work methods to improve performance

Takes the initiative to ensure that key objectives are consistently tracked and achieved

Based on evidence, monitors efficiency of work practices and modifies them to provide better service

Using credible evidence, works to achieve tasks better, faster, and more efficiently; and looks to improve quality of service delivery

Level 4:

Sets challenging goals for the organisation and works to meet them

Benchmarks the goals and objectives against standards of excellence and continually strives for superior performance

Motivates, encourages others to set higher benchmarks and strive for superior performance

Creates the conditions for monitoring and evaluation staff to pursue excellence and innovation in their work

Continually looks to strengthen evidence generation system by learning from practices from other Departments/ organisations to improve performance

Level 5:

Creates a culture of achieving challenging goals

Uses a variety of methods to help team members and the schemes/programmes to attain higher levels of performance

Recognises and rewards innovation, based on evidence and rigorous measurement systems, to create a culture of high achievement

Encourages and rewards continuous review and improvement of work processes